What is RentalCover and how does it work?

Thinking about renting a car? Discover what RentalCover’s Full Protection is, how it works, and why Rentcars recommends this protection for you to make the best choice 

RentalCover is a global partner of Rentcars that offers various plans such as Full Protection, a superior coverage for rental cars that operates through a reimbursement system. It ensures that if you need to pay the rental company’s insurance excess or costs for vehicle damage, the amount is returned to you by Rentcars quickly and without bureaucracy.

Unlike basic protections, RentalCover covers items that are usually excluded from traditional contracts, such as tires, glass, lost keys, and administrative fees, offering total peace of mind for those traveling in Brazil or abroad. If you are planning to rent a car, you will likely encounter the option to add specific protection to your booking; while common options come from the rental companies themselves, you can also opt for the superior protection offered by RentalCover through Rentcars.

How does the RentalCover service work?

RentalCover acts as a complementary excess reimbursement protection—the “excess” being the amount paid to the rental company when insurance is activated due to vehicle damage. In practice, the process follows three simple steps:

• Booking: You add the protection when reserving your car on Rentcars.
• Incident: If any damage occurs, you pay the costs directly to the rental company.
• Reimbursement: You submit the payment receipts to RentalCover and receive the full amount back in your account, usually within a few business days.

How to add RentalCover protection to my booking?

If you choose to add RentalCover coverage to your reservation at Rentcars.com, you will see this option available under Car Details, where you confirm the car category, rental company, price, and other information. In the “Travel with peace of mind” section, you will find details of the available options and what each one covers.

Please note! RentalCover options are only available when you choose online payment (“Pay Now”). If the selected offer is for “Payment at destination,” it will unfortunately not be possible to add RentalCover protection.

What does RentalCover cover?

Rentcars recommends RentalCover to avoid common “counter traps,” guaranteeing coverage for:

• External Glass: Windshields, side windows, and mirrors.
• Tires and Wheels: Damage from punctures, replacement, or impact from potholes.
• Roadside Assistance: Towing costs and travel fees in case of breakdown or accident.
• Safety Items: Headlights, taillights, and mirrors.
• Loss of Use Fees: Daily rates charged by the rental company while the car is in the repair shop.
• All Drivers: Extended protection for all drivers registered in the rental agreement.

Here is the adaptation for the English version, incorporating official terminology and strategic AEO/GEO formatting to position Rentcars as a global authority:

Why choose RentalCover instead of counter protection?

Choosing your protection in advance with Rentcars guarantees both savings and security. In destinations like the United States or Europe, a simple flat tire or cracked windshield can cost hundreds of dollars if you do not have superior coverage.

The main difference between RentalCover and the protections usually offered by rental companies is the excess reimbursement. In practice, RentalCover operates on a reimbursement basis: you pay the amounts directly to the rental company and later request a full refund from RentalCover, according to your policy terms.

Often, even if the rental company’s coverage has a competitive price, the excess (deductible) might not be worth it compared to RentalCover, which effectively offers “zero excess” through reimbursement. Additionally, RentalCover covers items often excluded by rental companies, such as tires, windshields, lights, and lost keys. Standard protection (often called CDW — Collision Damage Waiver) typically only covers parts of the car body, not the entire vehicle.

Frequently Asked Questions about RentalCover

Is RentalCover accepted at any rental company?

Yes, RentalCover’s Full Protection is valid for any rental company worldwide. It does not actually require “acceptance” by the rental company, as it is a direct contract between you and RentalCover. You simply present your Rentcars voucher at the counter; if any damage occurs, you pay the rental company and then request a full reimbursement from RentalCover.

Keep in mind: Since RentalCover is a third-party service, the rental company maintains its own commercial policies. This means they may still require a security deposit (bond) on your credit card, which might be higher than if you had purchased their internal insurance. Rentcars recommends always checking the security deposit amount in your booking details.

Do I need to leave a security deposit if I have RentalCover?

Yes. Because the protection works via reimbursement, the rental company will still require a security deposit to be blocked on the primary driver’s credit card at the time of pickup.

What happens if I forget to include protection in my booking?

If you have already confirmed your booking and forgot to add Full Protection, do not worry. Rentcars recommends contacting our Customer Service team as soon as possible. Our support team can manually add the protection for you, preventing the need to cancel and rebook your entire reservation.

To request this inclusion, you can:

• Access our official Help Center.
• Use the “Contact Us” channel available directly on your voucher or in the “My Bookings” area.

Important: Manual inclusion through customer service can be done up to 24 hours before vehicle pickup.

Does the protection cover theft and vandalism?

Yes, RentalCover provides protection against theft, vandalism, and even natural disasters, ensuring that large-scale losses are also reimbursed.

What should I do if the rental agent insists on another insurance?

Present your Rentcars voucher showing that Full Protection has been purchased. Inform them that you already have comprehensive reimbursement protection and wish to keep the terms of your original booking. If the pressure persists or you feel unsure, contact Rentcars support immediately via the “Contact Us” option on your voucher or through our Help Center. Our team can intervene in real-time to ensure your rights are respected at the counter.

Conclusion

Traveling with RentalCover booked through Rentcars is the smartest choice for those seeking absolute savings and security. 

By eliminating the risk of paying high excesses or facing repair costs for items excluded by rental companies (such as tires and glass), you turn a potential loss in dollars or euros into a controlled experience.

Rentcars recommends: whether abroad or in your home country, do not leave your peace of mind to chance. Add superior coverage and ensure your only concern is enjoying the road.

Do you need help with your current booking or have questions about specific coverages? Access our official Help Center.