{"id":101154,"date":"2021-10-10T14:29:00","date_gmt":"2021-10-10T17:29:00","guid":{"rendered":"https:\/\/blog.rentcars.com\/?p=19536"},"modified":"2026-04-08T15:05:47","modified_gmt":"2026-04-08T18:05:47","slug":"car-rental-pick-up-drop-off-tips","status":"publish","type":"post","link":"https:\/\/blog.rentcars.com\/en\/car-rental-pick-up-drop-off-tips","title":{"rendered":"Car rental pick up and drop off tips"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">\u00cdndice<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #f7a70a;color:#f7a70a\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #f7a70a;color:#f7a70a\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog.rentcars.com\/en\/car-rental-pick-up-drop-off-tips\/#When_picking_up_your_rental_car\" >When picking up your rental car<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog.rentcars.com\/en\/car-rental-pick-up-drop-off-tips\/#When_dropping_off_your_rental_car\" >When dropping off your rental car<\/a><\/li><\/ul><\/nav><\/div>\n\n<p><em>Picking up a rental car anytime soon? Read on to know what to expect and what to pay attention to to have the best car rental experience.<\/em><\/p>\n\n\n\n<p>Whether you have never rented a car before or are an experienced renter, the pick up and drop off can be quite tricky sometimes. There are, of course, some items to pay close attention to so your rental experience is nothing but positive.<\/p>\n\n\n\n<p>Here\u2019s a list of what you have to know before picking up and dropping off the rental car. Keep an eye on these and have a nice trip!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_picking_up_your_rental_car\"><\/span><strong>When picking up your rental car<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Voucher<\/strong><\/h3>\n\n\n\n<p>After you\u2019ve booked your rental, the first thing to pay attention to is the reservation voucher. This is where you\u2019ll find the most important information about the booking, including date and time of pick up and drop off, the insurance included, all documentation needed and other crucial info.<\/p>\n\n\n\n<p>And there\u2019s more: you have to present the voucher at the car rental counter, so don\u2019t forget to print it and take it with you!<\/p>\n\n\n\n<p>The Rentcars.com\u2019s voucher also contains general rules and information about car rental, which are usually applied by all rental companies. Many of the most common car rental questions are answered there, so we recommend reading it in advance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Documentation<\/strong><\/h3>\n\n\n\n<p>It is super important that you have all the required documents with you at the time of pick up, as this can prevent the car rental company from letting you sign the rental agreement and possibly ruin your travel plans (and we don\u2019t want that, right?).<br><\/p>\n\n\n\n<p>It\u2019s also important to pay special attention if you\u2019re renting a car abroad, as different countries may have different rules.<\/p>\n\n\n\n<p>Generally speaking, if you\u2019re American and are renting inside the United States, you need:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A valid driver\u2019s license held for two or more years;<\/li>\n\n\n\n<li>Proof of identity (ID, passport etc.);<\/li>\n\n\n\n<li>A credit card in the renter\u2019s name for the security deposit.<\/li>\n<\/ul>\n\n\n\n<p>If you\u2019re renting abroad, rental companies usually also ask for a valid passport and, sometimes, for an <a href=\"\" target=\"_blank\" rel=\"noreferrer noopener\">International Driver\u2019s Permit<\/a>.<\/p>\n\n\n\n<p><a href=\"https:\/\/blog.rentcars.com\/en\/what-you-need-to-rent-a-car\">Click here to read more about what you need to rent a car and other car rental requirements.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Car rental agreement<\/strong><\/h3>\n\n\n\n<p>It is also at the moment of pick up that the car rental agreement is signed. This agreement specifies the terms and conditions of your rental, so it\u2019s good not to rush and read it carefully.<\/p>\n\n\n\n<p>There you\u2019ll see, for example, what happens if you get a ticket for parking irregularly, or if the rental car is involved in any car accident, what the insurance covers and more. You can see how this document is important, right?<\/p>\n\n\n\n<p>So pay attention while reading it and, if you have any questions, ask the car rental company\u2019s personnel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Security deposit<\/strong><\/h3>\n\n\n\n<p>One of the most common car rental questions is about the security deposit. This is nothing more than a sum of money held by the car rental company for their own safety, just in case anything happens for the duration of your reservation.<\/p>\n\n\n\n<p>But you don\u2019t have to worry: this isn\u2019t charged like a purchase. The car rental security deposit is only held while the rental car is with you and the full amount is returned to your balance once you return the car in the same conditions as you picked it up.<\/p>\n\n\n\n<p>This amount of money varies a lot, mostly according to the car you\u2019re renting, how long your reservation is for, amongst other things. If you have any questions about this, you can get in touch with the rental company directly or with us!<\/p>\n\n\n\n<p>Be aware that the credit card you\u2019ll be presenting for the security deposit has to have enough funds to cover the full amount. <a href=\"\">If you want to read more about car rental security deposits, check out this post.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Car inspection<\/strong><\/h3>\n\n\n\n<p>Rental companies don\u2019t do this all the time, but it\u2019s always good to check the rental car very carefully before leaving the car park. This is important as any scratches and dents may be charged from you if you don\u2019t have proof that you were not responsible for them.<\/p>\n\n\n\n<p>If you notice anything unusual about the car, make sure to take photos. If there are any serious issues, ask the staff to also check the damage before leaving for your trip.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_dropping_off_your_rental_car\"><\/span><strong>When dropping off your rental car<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Fuel tank<\/strong><\/h3>\n\n\n\n<p>Depending on your reservation, the fuel tank is an important thing to pay attention to. Some bookings already include a full tank when you leave the car park with no need to refill it before drop off, others specifically ask that you refill the tank.<\/p>\n\n\n\n<p>If you return it empty when you needed to refill it, car rental companies may charge you for the refill, and it\u2019s usually much more expensive than refilling it yourself.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Car inspection<\/strong><\/h3>\n\n\n\n<p>Just like you need to check the conditions of the car before leaving the car park, rental companies need to be sure that the car is returned in the same conditions, with no extra dents or scratches.<\/p>\n\n\n\n<p>You also need to return the car reasonably clean. Especially if you have kids or pets, it\u2019s important to make sure that the car seats and floor are clear of dirt, fur, trash and everything else.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Receipt<\/strong><\/h3>\n\n\n\n<p>When you return the car, the car rental company\u2019s staff will print you a receipt. This is proof that you have actually returned, with the exact date and time, so keep it somewhere safe!<\/p>\n\n\n\n<p>Ready for the pick up and drop off? Search for your next car rental below!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Picking up a rental car anytime soon? Read on to know what to expect and what to pay attention to to have the best car rental experience. Whether you have never rented a car before or are an experienced renter, the pick up and drop off can be quite tricky sometimes. There are, of course, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":19541,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[45,151,153],"tags":[377,383,375,373,368,381],"class_list":["post-101154","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-car-rental-tips","category-hassle-free-car-rental","category-how-to-rent-car","tag-changes","tag-common-issues","tag-drop-off","tag-pickup","tag-step-by-step","tag-support"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Car Rental Pick up And Drop Off: What is The Best Time?<\/title>\n<meta name=\"description\" content=\"Picking up a rental car anytime soon? 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